Earlier today, something happened in my mentions on Twitter that made me go over to Facebook and rant for a few paragraphs. The more I think about it as the day passes, the more I feel it deserves more attention than just a small tirade on my personal Facebook account. It’s a lesson in how Social Media works and not just a rant against one particular person even though it started out as such.
Social Media is a bold new world. Okay, maybe not so much any longer, in fact, some of us are old hat at the methods and etiquette of the Social Media realm. But, for those of us who are old hat, it’s important to remember that there are people still discovering Social Media and adjusting to the lay of the land.
These new residents may not understand how to go about getting noticed and in the process of trying to get someone’s attention may very well break a well-known rule of etiquette. Is it our responsibility, as old-hat, to completely ignore them, or should we take the time to explain to them the proper way of getting things done?
Most of the time, I ignore them unless I have reason not to do so – such as they have made an effort to actually engage in conversation with me. You know, the first word in SOCIAL media. SOCIAL. So many forget this word but it is a crucial word to remember.
According to Dictionary.com, social is defined as follows:
adjective1.pertaining to, devoted to, or characterized by friendly companionship or relations: a social club.2. seeking or enjoying the companionship of others; friendly; sociable; gregarious.3. of, pertaining to, connected with, or suited to polite or fashionable society: a social event.4. living or disposed to live in companionship with others or in a community, rather than in isolation: People are social beings.5.of or pertaining to human society, especially as a body divided into classes according to status: social rank.
Books, lots of them, of the paper and electronic variety, have been written about the proper etiquette of Social Media. Some of them are right, some of them are just out to make a quick buck. For me, the bottom line to Social Media is to be social yet balance it just enough with the message I am here to provide which is that no one is alone in the battle against Postpartum Mood Disorders.
The very reason I am on the Internet REQUIRES me to be sociable. Why?
Because if I am at all fake, at all not real, and don’t exhibit compassion, honesty, integrity, and knowledge about my message, I have failed. No one will trust me, no one will seek out my help, and I will fail.
I don’t like to fail. (Who does?)
So. I tweet. A lot. About everything. About football. Bacon, hockey, beer, F1 racing, books, sometimes politics and faith, love, life, laughter, and everything in between. There’s a line, sure, because for everyone, there’s a line. Although for some… anyway, I digress. But I am REAL on Twitter and on FB because it’s part of my desired online identity. The more open I am, the more likely it is that I will reach that mom or dad or family member who is struggling and doesn’t know where to turn. My identity, my “truth” factor is far more important to me than any numbers or analytic algorithm.
I have worked very hard to get to where I am in the Twittersphere. Some of it has come from deep heartache and needing Twitter to get through. But the bulk of it has come through developing #ppdchat and being honest about Postpartum Depression.
So when someone who has not put in their time and is not social with me sends me a tweet asking me to share something they wrote, like they did this morning, I get annoyed.
Why? Because I will share if I want to, not because you asked me to do so. I’m also more likely to share if you’ve taken the time to be social and engaging with me as opposed to only tweeting me to ask me to share your stuff when you’re obviously not taking the time or energy to build up your own following. Say hi. Talk to me about more than your business or your blog. Be a real and transparent person. Own your words and your presence.
I didn’t just suddenly “get” over 4k followers on Twitter. No. I EARNED them. I didn’t pay for them. I EARNED them by being social and taking the time to get to know people. I don’t believe in Team Followback or any “get followers quick” scam. Sure, I don’t have daily conversations with every single one of my followers, but I am also not just plugging my blog, my chat, or a product. I am ME and I encourage others to boldly be themselves.
To take blatant advantage of my hard work for some free publicity for your work without being social and engaging first is downright disrespectful of what I’ve worked to do with my image and my brand. I am actually quite picky about what I share on Twitter because of the nature of my targeted audience – moms and families struggling with postpartum mood disorders. Even if your post applies to either, unless I know you and trust that you are only putting forth the best of the best, I don’t just retweet anything out there. To do so would be disingenuous to my followers and ruin the integrity of my identity. I am fiercely protective of my integrity.
I am also fiercely protective of #ppdchat. No one truly “owns” a hashtag, but when you start one, you hope for the best. I am thankful no spam has occurred with this hashtag and people have used it for the original intended purpose. The community springing forth from this hashtag is gorgeous, strong, and wonderful. I hope it continues to be such for a long time coming. I do not take kindly to folks abusing this hashtag.
As I pointed out earlier, Social Media is SOCIAL, it’s not someone standing in a mall handing out stacks of pamphlets to someone saying, “Here. I made this now go give it to someone else.” Social Media is hanging out at a coffee shop with friends, having meaningful conversations and then deciding to share certain aspects of those conversations and ideas born in those conversations.
Social Media is NOT one person with a megaphone. Because if it was, I’d want to smash the megaphone and not have a damn thing to do with Social Media.
Treat Social Media as you would a get together with a close friend and you’re already way ahead of the pack. Treat Social Media as if you’re a street vendor trying to get as many sales as possible and we’ll happily ignore you as we sip lattes and change the world one tweet (and follower) at a time.
(Although this is totally an afterthought and not at ALL a sales pitch, if you want great Social Media Advice? Go follow @ChrisBrogan. He knows what he’s talking about and his latest book, The Impact Equation: Are You Making Things Happen or Just Making Noise?, is absolutely wonderful. And this is a perfect example of how Social Media works, people. Chris didn’t ask me to share, doesn’t know I’m sharing, I just happen to respect his work, he’s engaging, and BAM. Organic share. Brilliant.)